If you’re a boingo user and have an account with the wireless service, there are a few things you can do to cancel your account. The first step is to call Boingo customer service. You can do this by calling 1-800-BOINGO or going to their website and clicking on the “Cancel Account” link. If you’re not able to reach Boingo customer service, you can try writing them a letter. You can send it to their headquarters in New York City or even more likely, their regional office. Make sure to include your name, address, and phone number so that they can contact you about cancelling your account. If all of these steps don’t work for you or if Boingo decides not to cancel your account, then you may have to file a complaint with the FCC.


Your membership will be canceled by the end of the current billing plan period.

You cannot change your username at the moment, but want you can do is close your account and make a new one.

If you canceled your Boingo plan after purchasing through Apple, Inc. or downloading the app from the App Store through iTunes on your device, please call them for a refund.

Launch your device’s Wi-Fi settings and select “Boingo Wireless” from the list of networks. …Log in with your username, password or create an account and choose a plan.Enjoy!