Dear eHarmony, I hope this email finds you well. I wanted to let you know that I am cancelling my subscription to your service in the UK. I have been using eHarmony for a few years now and have had some great experiences, but the recent changes to the site have made it difficult for me to continue using it. The new profile layout makes it difficult to find matches and the messaging system is very confusing. I hope you can understand my decision and thank you for all the good times we’ve shared together. Sincerely, [Your Name] ..
Go to your eHarmony account. Click the profile image in the top bar. Select “Account Settings” from the drop-down menu. Click “Billing.” Continue scrolling until you reach the “Subscription Status” section. Select “Cancel My Subscription” under “Subscription Status”. Follow.
Any subscription purchased by a member has a 14-day cooling-off period. You may get a refund or exchange during the cancellation period by contacting the Customer Service team.
Go to your eHarmony account. Select ‘My Settings’ or ‘Account Settings’ from the drop-down menu in the top right corner of the screen. Click on ‘Cancel My Subscription’ at the bottom of the page to complete your removal. to finalize, follow these steps.
You have a 14-day cooling-off period when you buy goods or services. This allows you to cancel your purchase with or without a reason This phase is applicable to your premium membership.
Make a clear request to have your personal information removed from eHarmony permanently by sending an email to [email protected] with the heading “Delete My Account Information, and include all of the details provided below.
